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title: 10. What is call recording Feature ?

slug: 10-what-is-call-recording-feature
description: Learn how call recording features can enhance your customer support operations. This document highlights the benefits of storing audio recordings of telephone conversations in a cloud platform for quality control and training purposes. Discover how both i
docTags: 
createdAt: 2021-08-31T06:22:44.000Z
---

Call recording feature used to store audio recordings of telephone calls. In our cloud platform your all calls, incoming and outgoing, can be recorded for quality & training purposes of your customer support executives.