---
title: 14. What is Member/Agent level Caller Number Masking?

slug: 14-what-is-memberagent-level-caller-number-masking
description: Discover how Agent Level Caller Number Masking can help businesses protect the privacy of their callers by hiding their true phone numbers from support executives. Find out how this feature can prevent the sharing of caller numbers with company employees,
docTags: 
createdAt: 2021-08-31T06:24:14.000Z
---

Agent level Caller Number Masking is the feature on which Member/Agent unable to see the real caller number through his/her individual login id. Sometime businesses wants to avoid sharing the caller number with the company support executives so, this feature will be beneficial for them.