---
title: 4. What happen when coins finish before assigned time?
slug: 4-what-happen-when-coins-finish-before-assigned-time
description: Learn how to reactivate your account on Callerdesk.io after losing access to incoming and outgoing calls. Recharge your plan or contact your account manager for a personalized solution.
docTags: 
createdAt: 2020-04-11T12:46:15.000Z
---

You can still fetch all details and reports like before however incoming and outgoing call facility will not be available. 

In order to activate your account, you need to recharge . Customer can opt any plan available at www\.callerdesk.io or can contact their account manager for a customized plan.