---
title: Auto Answer function
slug: auto-answer-function
description: Learn about the efficient call handling feature that automatically answers incoming calls within 5 seconds if the assigned agent fails to pick up. Discover how this seamless process eliminates the need for routing to a second agent, ensuring prompt respon
docTags: 
createdAt: 2023-05-12T19:51:45.000Z
---

You can use this** if you want the agent's webRTC to answer the call automatically** if it is not answered within 5 seconds. 

In this case, the call would not get routed to the second agent but **would be auto-picked on the concerned agent panel.**





::Image[]{src="https://api.archbee.com/api/optimize/j-G6cii9j1cz4fJ64nb7U/lxAcpsPeNJKlny5qJ9rI6_screenshot-2023-05-13-at-012811.png" size="58" width="818" height="1182" position="center" showCaption="false"}