---
title: Introduction summary
slug: introduction-summary
description: CallerDesk's mobile app offers a convenient and streamlined click-to-call feature, allowing users to make phone calls directly from the app to any phone number. With the recipient seeing the incoming call as if it's from a deskphone number associated with
docTags: 
createdAt: 2023-05-31T21:30:53.000Z
---

The mobile app outgoing call feature in CallerDesk **offers users the ability to make phone calls directly from the CallerDesk mobile application to any phone number**. The **recipient of the call sees the incoming call as if it is coming from a deskphone number** associated with CallerDesk, rather than the user's personal or business number.

During the call, **a recording is automatically created, capturing the entire conversation** between the user and the recipient. These recordings, along with other relevant details such as call duration, timestamp, and caller information, are **securely stored** in the CallerDesk portal.

The CallerDesk portal provides a comprehensive platform for users to manage and analyze their call activities. **Users can access the recorded conversations, review call analytics, and gain insights into their calling patterns, customer interactions, and overall call performance.**

This click-to-call functionality** simplifies the calling process for users, as they can directly reach out to customers without the need to receive calls on their own initiated number.** It enhances productivity, allows for efficient call management, and enables users to leverage the recorded conversations and analytics for training, quality control, and customer service improvement purposes.