---
title: Sample Payload
slug: sample-payload
description: This document offers sample payload formats for the Call Report Webhook and Live Call features, including key parameters such as SourceNumber, DestinationNumber, CallDuration, and CallSid. Discover how to structure the payload data for effective usage and
docTags: 
createdAt: 2023-01-02T17:45:08.000Z
---

# `Call Report Webhook Sample Payload`

| **Parameter**      | **Expected Format**                                                                                                   | **Definition**                                                                                                                                                 |
| ------------------ | --------------------------------------------------------------------------------------------------------------------- | -------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| SourceNumber       | 99xxxxx                                                                                                               | Number of the caller                                                                                                                                           |
| DestinationNumber  | 0120xxxx                                                                                                              | VN on which the call has been triggered                                                                                                                        |
| DialWhomNumber     | 928xxxxx                                                                                                              | Agent number on which call has been answered                                                                                                                   |
| CallDuration       | 18                                                                                                                    | Total call duration from initiation to end                                                                                                                     |
| coins              | 1                                                                                                                     | Credit deducted for the call ( for example-1)                                                                                                                  |
| Status             | ANSWER                                                                                                                | End result of call like Agent engaged, busy, abandonment, answered, cancel.                                                                                    |
| StartTime          | yyyy-mm-dd  hh\:mm\:ss                                                                                                | Initiation date & time of the call                                                                                                                             |
| EndTime            | yyyy-mm-dd hh\:mm\:ss                                                                                                 | End time of the call                                                                                                                                           |
| CallSid            | 1672649960.960xxxx                                                                                                    | Call Unique Id ( for example-1586420216.7173x)                                                                                                                 |
| CallRecordingUrl   | [https://callrecords.callerdesk.io/incoming/01\_2023xxxxxx](https://callrecords.callerdesk.io/incoming/01_2023xxxxxx) | Call recording URL if answered                                                                                                                                 |
| Direction          | IVR                                                                                                                   | Type of Call Direction (For instance, if it's an incoming call, the direction will say "IVR," and if it's an outgoing call, the direction will say "WEBOBD" ). |
| campid             | 11387004                                                                                                              | Unique campaign id ( for example 9995 ). This will show in case of outgoing call report only                                                                   |
| TalkDuration       | 40                                                                                                                    | Total talk duration if the call was answered                                                                                                                   |
| call\_group        | TestGroup                                                                                                             | Call Group Name of the connected call                                                                                                                          |
| receiver\_name     | Ashish                                                                                                                | Name of the team member who answered the phone                                                                                                                 |
| error\_code        | 19                                                                                                                    | It will show error code incase of any error                                                                                                                    |
| LegA\_Picked\_time | 2023-01-02 14:32:44                                                                                                   | LegA join time i.e once LegA user picked the call.                                                                                                             |
| LegB\_Start\_time  | 2023-01-02 14:32:45                                                                                                   | LegB Initiation time i.e once call initiate to the LegB user.                                                                                                  |
| LegB\_Picked\_time | 2023-01-02 14:32:54                                                                                                   | LegB join time i.e once LegA user picked the call.                                                                                                             |

# `Live Call Sample Payload`

| **Parameter**     | **Expected Format**    | **Definition**                                                                                                                                                 |
| ----------------- | ---------------------- | -------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| SourceNumber      | 99xxxxx                | Number of the caller                                                                                                                                           |
| DestinationNumber | 0120xxxx               | VN on which the call has been triggered                                                                                                                        |
| DialWhomNumber    | 928xxxxx               | Agent number on which call has been answered                                                                                                                   |
| Status            | ANSWER                 | End result of call, like Agent engaged, busy, abandoned, answered, cancel.                                                                                     |
| StartTime         | yyyy-mm-dd  hh\:mm\:ss | Initiation date & time of the call                                                                                                                             |
| CallSid           | 1672649960.960xxxx     | Call Unique Id ( for example-1586420216.7173x)                                                                                                                 |
| Direction         | IVR                    | Type of Call Direction (For instance, if it's an incoming call, the direction will say "IVR," and if it's an outgoing call, the direction will say "WEBOBD" ). |
| campid            | 16786xxx               | This campid is particularly for outgoing click to call i.e on request of using it, we are sharing this unique campid as unique parameter as response.          |