---
title: WebRTC User Registration
slug: webrtc-user-registration
description: Learn how to easily register a member/agent on the CallerDesk platform with this comprehensive guide. Find step-by-step instructions, screenshots, and explanations for a smooth registration process, complete with entering required details and saving the r
docTags: 
createdAt: 2023-05-12T19:26:10.000Z
---

***How to register member/agent on callerdesk platform***

1\) Login to your CallerDesk platform for WebRTC registration and click on the **Browser Phone** icon as shown below.

::Image[]{src="https://api.archbee.com/api/optimize/j-G6cii9j1cz4fJ64nb7U/EcEiExzU836Yz1iwscJRW_screenshot-2023-05-13-at-005600.png" size="76" width="2878" height="1576" position="center" showCaption="false"}

2\) After clicking on the browser phone, a popup would open up on the right side of the screen. Now, click on the "**Account**" option to open up the registration page.



::Image[]{src="https://api.archbee.com/api/optimize/j-G6cii9j1cz4fJ64nb7U/-OvY0HK3v-gedQQR9yQMk_screenshot-2023-05-13-at-011029.png" size="50" width="1080" height="1206" position="center" showCaption="false"}

3\) The registration page would look like the below image.

::Image[]{src="https://api.archbee.com/api/optimize/j-G6cii9j1cz4fJ64nb7U/vFROe2gcwl2qUlMcHHjEq_screenshot-2023-05-13-at-011203.png" size="52" width="988" height="1096" position="center" showCaption="false"}

4\) We are attaching a screenshot below that contains the first 3 entries that you could refer to for entering here. **These three entries would be the same for every agent that would be using WebRTC**. Your account manager would give you the following four entries, each of which would be unique for each agent:

::Image[]{src="https://api.archbee.com/api/optimize/j-G6cii9j1cz4fJ64nb7U/3UgOZz8PtVjt4KQ89ZoR-_screenshot-13-05-2023-at-0113.png" size="50" width="870" height="958" position="center" showCaption="false"}

5\) Once you enter all the details and click "**Save**", your agent will be registered on the platform. Also, this is a one-time registration, and the agent does not need to repeat it every day. It would look like this: There would be a green call sign in front of the number, and t**he status would show as registered**. I have hidden the phone number here, but in your agent’s panel it would show completely. If it doesn’t show "**registered**," then contact your account manager for further guidance.

::Image[]{src="https://api.archbee.com/api/optimize/j-G6cii9j1cz4fJ64nb7U/5woQT64_UkSy5tC-PvTYQ_screenshot-2023-05-13-at-010837.png" size="50" width="852" height="1182" position="center" showCaption="false"}

The process of WebRTC registration and activation is complete. Your agent can start dialling from the browser phone. He would also be receiving calls on the browser phone only.

:::BlockQuote
***Note***: After registration, the ***first thing you need to do every day before calling is to connect your VPN***. If you have not registered yet, then please read the registration process first in the section before this.
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