Kindly check below Videos’s which we have made for you for all 5 Type of IVR Journey’s. Just Click on any of your routing journey below and we will rotate this page directly to that particular IVR Journey training video. 1. Direct Routing 2. DTMF Routing – Multi Level IVR 3. Voice Mail Routing 4. […]
Category: IVR Journey Section
Setup IVR Journey
IVR is an interface between your business number and employees. Thus it become important that IVR should follow a predefined path so as to achieve its goal. In our panel, IVR journey allows you to create an IVR flow according to which it has to function. We have 5 routing protocols/ strategies which you can […]