Simple Voice Broadcast is one of the bulk voice message solutions available in the panel. It can be used for both transactional and marketing purposes. To get started, select the voice broadcast option under the Voice Reach tab. Here are the steps to set up a bulk voice broadcast: Watch a full detailed Video Here […]
Category: Outbound Call Types
Auto Dialer- Bulk Click2Call
Voice Auto Dialer feature is one of the ways for making outgoing calls from the panel. It can be used to interact with your existing customers, through auto call patching with your support team. Select the voice broadcast option in the left bar. Steps for setting up Auto Dialer- Bulk Click2Call 1. Let’s start by […]
Auto Survey (Key capture)
Auto Survey feature is one of the ways for making outgoing calls from the panel and take feedback from responders. Steps for setting up Voice Auto Survey 1. Let’s begin by selecting the Auto Survey option under the Voice reach tab. 2. Here, use auto Survey with the objective of making an automated call and […]
Bulk Voice Push ( Key Based)
Voice Broadcast with the DTMF routing is one of the ways for making outgoing calls from the panel. This can be used for Promotional and Transactional purposes. Let’s begin by selecting a voice broadcast option under Voice reach tab. Steps for setting up Bulk voice push with key capture function 1. Let’s plan your marketing […]
Click2Call- Manually
One of the options for making outgoing calls from the panel is Manual Outbound dialling feature. You can type any phone numbers into the Manual Dialling function, and it will call them in order for you. Kindly note that, first call always deliver to the agent and then once he/she will pick the call, 2nd […]
Click2Call – Direct from report
One of the options for making outgoing calls from the panel is direct Outbound dialling feature. You can click any phone numbers what so ever is coming as inbound call in your platform. All reports can be seen from call logs tab. Kindly note that, first call always deliver to the agent and then once […]