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    • What is Account level Caller Number Masking?
    • What is Super Admin Control?
    • Can Super Admin See the Caller Number Masking?
    • Is there an extra charge for custom SMS and Voice template?
    • Can I change my Virtual number anytime?
    • Can I change my outgoing System Landline number if it will mark as spam in true-caller or other 3rd party mobile phone application?
    • How to check Back-Track Call History?
    • What is Bulk Voice Broadcast?
    • What is call recording Feature ?
    • What is Call coins Minutes?
    • What is sms coins?
    • What happen when coins finish before assigned time?
    • What If my plan validity expires?
    • How can I gets the Invoices?
    • What is Webhook Access in this platform?
    • How to do Live Call Tracking through admin dashboard?
    • Can we have multiple IVR account in single login?
    • What if I want to change multi language IVR later?
  • Roadmap

CallerdDesk HelpDocs

  • Home
  • API Docs
  • Video Tutorials
  • Live Demo
  • FAQ
    • What if I want to change multi language IVR later?
    • What is Caller Number Masking?
    • What is Member/Agent level Caller Number Masking?
    • What is Account level Caller Number Masking?
    • What is Super Admin Control?
    • Can Super Admin See the Caller Number Masking?
    • Is there an extra charge for custom SMS and Voice template?
    • Can I change my Virtual number anytime?
    • Can I change my outgoing System Landline number if it will mark as spam in true-caller or other 3rd party mobile phone application?
    • How to check Back-Track Call History?
    • What is Bulk Voice Broadcast?
    • What is call recording Feature ?
    • What is Call coins Minutes?
    • What is sms coins?
    • What happen when coins finish before assigned time?
    • What If my plan validity expires?
    • How can I gets the Invoices?
    • What is Webhook Access in this platform?
    • How to do Live Call Tracking through admin dashboard?
    • Can we have multiple IVR account in single login?
    • What if I want to change multi language IVR later?
  • Roadmap

Article Categories

About(4)

  • What Are Cloud-Based Services and Why Are They Useful?
  • How Does CallerDesk Benefit Me?
  • How does Callerdesk work?
  • What is CallerDesk?

Call Group Section(3)

  • Explore More features
  • Add members in call group
  • Overview about Call Group creation

Call Report Descriptions(2)

  • Outgoing call reports status
  • Incoming call reports status

Custom Branding(3)

  • Business Branding
  • How to Add SSL to your Custom Domain
  • How to create Custom Subdomains

DeskPhone Health Checkup(1)

  • DeskPhone Health Checkup

Getting started with us(10)

  • What Are the Different Pricing Models Available on CallerDesk?
  • Who will manage my number
  • Can I use multiple accounts in CallerDesk? How do I switch between them?
  • Who owns the phone numbers provided by CallerDesk?
  • How Can I Switch from Another Cloud Telephony Provider to CallerDesk?
  • I Want to Set Up a Call Center on CallerDesk. What Can I Do?
  • What Documents Are Needed to Start a CallerDesk Account?

Integration Section(15)

  • CallerDesk & Pabbly Integration Guide
  • Freshsales Integration Setup Guide for CallerDesk
  • HubSpot Integration Setup Guide for CallerDesk
  • Razorpay Integration
  • Google Sheet Integration
  • Leadsquared Integration
  • Zoho Suite Integration

Intercom extensions(3)

  • Live Call Monitoring
  • Transfer Ext. via Phone
  • Custom Hold Music

IVR Journey Section(2)

  • IVR Journey Video Training
  • Setup IVR Journey

Manage Section(2)

  • Voice Template
  • Custom Templates

Member Section(3)

  • Add team members on platform
  • Explore More features
  • Dept. wise access control

Other Tools Section(2)

  • Download centre
  • Blacklist Number

Outbound Call Types(6)

  • Bulk Voice Broadcast
  • Auto Dialer- Bulk Click2Call
  • Auto Survey (Key capture)
  • Bulk Voice Push ( Key Based)
  • Click2Call- Manually
  • Click2Call – Direct from report

Security Section(2)

  • Notification control
  • Security configuration

Solution: MobileAppCall(4)

  • Download Link
  • How to Set up
  • How it works
  • Introduction summary

Solution: Softphone(6)

  • Auto Answer function
  • How to Use WebRTC
  • WebRTC User Registration
  • How to Setup VPN
  • Softphone Do’s & Don’t
  • Softphone Basics

Solution: WebCall Tracker(1)

  • Solution: WebCall Tracker

Trial Account(7)

  • Can I Extend My Trial Period on CallerDesk?
  • Can I Get a Demo of Whisper & Conferencing Bridge Feature with a Trial Account?
  • How to Test Outbound Calling in Trial Accounts
  • Difference Between Trial Account and Full Account
  • Why Should I Sign Up for a CallerDesk Trial Account?
  • Will My Account Work After the 3-Day Trial?
  • What is a CallerDesk Trial Account?

Whisper voice message(1)

  • Whisper voice message

Categories

  • About
  • Call Group Section
  • Call Report Descriptions
  • Custom Branding
  • DeskPhone Health Checkup
  • Getting started with us
  • Integration Section
  • Intercom extensions
  • IVR Journey Section
  • Manage Section
  • Member Section
  • Other Tools Section
  • Outbound Call Types
  • Security Section
  • Solution: MobileAppCall
  • Solution: Softphone
  • Solution: WebCall Tracker
  • Trial Account
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  • Home
  • Contact
  • FAQ
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