Category: Getting started with us

CallerDesk offers flexible cloud-based call management solutions designed for businesses of all sizes, from startups to large enterprises. Our plans help you manage customer interactions efficiently while enhancing team collaboration and productivity. We follow a subscription-based model, where pricing depends on the calling minutes, number of users and features required. CallerDesk Offers Two Types of […]

All phone numbers provided by CallerDesk are managed by our system. This means that any setup, changes, or technical support related to your number will be handled by your CallerDesk Account Manager. If you need assistance, you can reach out to them for help.

Yes, you can have multiple accounts in CallerDesk and easily switch between them without logging in and out. Here’s how: This way, you can manage multiple accounts effortlessly from one place.

All phone numbers provided by CallerDesk are owned by Deskotel Communications Pvt. Ltd. CallerDesk offers these numbers for your business use, but the ownership remains with the company. If you need to convert your SIM to a virtual number, it is possible to do so. In that case, you can retain ownership of the SIM […]

Switching to CallerDesk from another cloud telephony provider is easy! Just follow these simple steps: Need Help? If you face any issues during the transfer, contact CallerDesk Support for assistance.

Setting up a call center on CallerDesk is easy. Just follow these steps: 1. Get a CallerDesk Virtual Number First, choose a number for your call center: 2. Set Up IVR (Interactive Voice Response) IVR helps you manage calls automatically. It can: 3. Add Your Team Members Next, add the people who will handle calls. […]

To complete the setup, you need to verify your identity and business by submitting some documents. This process is called KYC (Know Your Customer). Ways to Complete Your KYC 1. Aadhaar-Based E-Verification (Instant Approval) 2. Manual Document Verification (Takes up to 48 Hours) If you prefer, you can submit documents manually. Our team will check […]

Welcome to CallerDesk! Congratulations on setting up your CallerDesk account! CallerDesk helps you manage your business calls easily. With our cloud-based system, you can handle customer calls, assign them to your team, and track call performance—all in one place. Let’s get started with your setup! Step 1: Add Your Team Members Before you start receiving […]

Now that you’re onboarded, you’re ready to make first contact with our powerful cloud telephony platform. Here is a screenshot taken when once you start handling your business call flow through our platform 😀 Some basic platform setup procedure: Let’s dive in and see what is the secret sauce of our platform, and how it […]

For Account Login/Setup: Please visit our login page. Once the page is loaded, you will find two options, as shown in the image below. 2) For Sign-Up: if you are new to the platform then you have to Click on Create an account and then following page will open: Step 1: Fill the necessary details […]