Add team members on platform

After login in the platform, you will find the navigation bar at the top where the fourth tab is “User Management”. Click on it, and visit “Members” tab under it. It includes the features which are needed to manage activation of members (employees), their respective roles & routing configuration. Step 1: First in order to […]

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Explore More features

Some Features needs detailed explanation. So, here we are mentioning some of your queries which are related to “Member” Section. Just Click on any of your Question below and we will rotate this page directly to your answer. Questions to Ask 1. Who is a Member? Member is the employee who is using the platform […]

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Dept. wise access control

n order to track all activities of your employees and for the data security, we at Callerdesk recommend to restrict access of employees. When an account is created on our platform, a default call group is also created. For each call group there are 4 access controls: In addition to the default call groups, custom […]

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