CallerDesk is a secure and reliable cloud-based business phone system that allows you to make and receive calls using a single business number. It provides features like professional IVR greetings, smart call routing, call tracking, and missed call notifications, making it one of the most efficient ways to manage your business communication.
We build advanced customer engagement solutions that empower businesses to enhance their communication and customer service.
CallerDesk also offers powerful sales, marketing, and customer support tools, along with business intelligence and analytics, helping you run your business smoothly over calls and messages.
Learn more about us on our About Us page.
Why Use CallerDesk?
CallerDesk provides cutting-edge features to help businesses handle communication easily. Key benefits include:
- Business Phone Number – Use a dedicated number for all business calls and SMS.
- IVR System – Set up customized greetings and call menus for a professional touch.
- Smart Call Routing – Automatically direct calls to the right agent based on predefined logic.
- Call Recording & Monitoring – Improve service quality with call recordings and real-time monitoring.
- Missed Call Alerts – Stay updated with instant notifications for unanswered calls.
- Live Dashboard & Reports – Track call performance and gain insights for better decision-making.
- Multi-Channel Support – Engage customers seamlessly through calls, SMS, and WhatsApp.
- Secure & Scalable – A cloud-based system designed for security and business growth.
Who Uses CallerDesk?
Leading businesses across industries rely on CallerDesk, including:
- E-commerce & Retail – Efficient customer support and order tracking.
- Healthcare – Simplify appointment scheduling and patient communication.
- Education – Support students, manage admissions, and provide virtual assistance.
- Finance – Ensure secure customer verification, loan processing, and financial inquiries.
- Logistics & Transport – Enable real-time tracking and smooth coordination between drivers and customers.
To explore more details and stay informed about our latest features and updates, visit our Blog.
For more details, call us or message us on WhatsApp at +91-8882201213.