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Getting started with us !!
User onboarding
Necessary Platform Setup
Member Section
Add team members on platform
Dept. wise access control
Explore More features
Call Group Section
Overview about Call Group creation
Add members in call group
Explore More features
Call Report Descriptions
Incoming call reports status
Outgoing call reports status
IVR Journey Section
Setup IVR Journey
IVR Journey Video Training
Security Section
Security configuration
Notification control
"Manage" Section
Custom templates
Softphone Configuration
Softphone- Basics
Softphone- Do's & Don't
Steps to Setup VPN
WebRTC User Registration
How to Use WebRTC
Auto Answer function
Integration Section
API Reference
Webhooks Integration
Zoho Suite Integration
Leadsquard Integration
Google Sheet Integration
Razorpay Integration
"Other Tools" Section
Blacklist Number
Download centre
Custom Branding
1. How to create Custom Subdomains
2. How to Add SSL to your Custom Domain
3. Business Branding
Outbound Call Types
Click2Call- Direct from report
Click2Call- Manually
Bulk Voice Push ( Key Based)
Auto Survey (Key capture)
Auto Dialer- Bulk Click2Call
Bulk Voice Push (OBD)
Frequently Asked Q & A
1. What is Desk Phone?
2. What is Call coins Minutes?
3. What is sms coins?
4. What happen when coins finish before assigned time?
5. What If my plan validity expires?
6. How can I gets the Invoices?
7. What is Webhook Access in this platform?
8. How to do Live Call Tracking through admin dashboard?
9. Can we have multiple IVR account in single login?
10. What is call recording Feature ?
11. What is Bulk Voice Broadcast?
12. How to check Back-Track Call History?
13. What is Caller Number Masking?
14. What is Member/Agent level Caller Number Masking?
15. What is Account level Caller Number Masking?
16. What is Super Admin Control?
17. Can Super Admin See the Caller Number Masking?
18. Is there an extra charge for custom SMS and Voice template?
19. Can I change my Virtual number anytime?
20. Can I change my outgoing System Landline number if it will mark as spam in true-caller or other 3rd party mobile phone application?
21. What if I want to change multi language IVR later?
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User onboarding

2min

For Account Login/Setup: Visit our login page. Once the page is loaded you will come across two options as mentioned in the below image.

1) Sign-In: If you already have an account then you can fill the details like username and password and sign-in directly.

Sign-In Page
Sign-In Page




2) For Sign-Up: if you are new to the platform then you have to Click on Create an account and then following page will open:



Sign-up Page
Sign-up Page




  • Step 1: Fill the necessary details which include Email address, Mobile Number, & Desired Password and click on create an account to proceed further.
  • Step 2: Kindly read our terms & conditions before proceeding and if you are comfortable with it then click on the checkbox saying, “I Agree to the Terms”.



Updated 03 Mar 2023
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