Outbound Call Types

Bulk Voice Broadcast

1min

Simple Voice Broadcast is one of the bulk voice message solutions available in the panel. It can be used for both transactional and marketing purposes. To get started, select the voice broadcast option under the Voice Reach tab.

Here are the steps to set up a bulk voice broadcast:

  1. Begin by selecting the Voice Broadcast tab from the left sidebar.
  2. In this section, you can set up a campaign with the objective of making bulk outgoing calls.
  3. Choose “Create New” in the Broadcast Setup.
  4. A pop-up window will appear where you need to add a name to the campaign, select simple routing, and upload your desired voice clip.
  5. Save your campaign by clicking on the save button.
  6. Now you can allocate channels based on the speed at which you want to execute the campaign.
  7. Select “Normal OBD” as the broadcast type.
  8. Upload the mobile number database that you want to use for initiating the campaign.
  9. Schedule the start and end time of the campaign and click on the “Send” tab to proceed.
  10. To check the status of your campaign, click on “View All Campaigns”.
  11. Here, you can see a summary of each individual campaign including its type, total data count, live delivery status, and pending database.

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