1. How to create Custom Subdomains

callerdesk has launched a new “custom domain feature” which allows you to have your own custom domain to login let’s assume that your website is – “yourcompanydomain com” and you want to use a custom domain like – “ app yourcompanydomain com” for your login page for example https //app yourcompanydomain com/ in order to accomplish this, please follow these steps step 1 add a dns record (this will allow you to use your own domain ) add a cname record which points to “app callerdesk io” with the name of your custom domain you can give any host name of your choice for example, we are using “ app “, as shown in the link below here is how it will look like in the dns record “app yourcompanydomain com , cname app callerdesk io \<font color="#cc5a78">”warning if you are not familiar with dns, please contact your dns/hosting provider before changing your dns\</font> as the look may differ based on your domain registrar, adding a subdomain to your callerdesk account usually requires the following steps 1\ log in to your domain registrar 2\ find the dns records for the domain you would like to add a subdomain to 3\ create a cname record that points your desired subdomain to your app callerdesk io url the following screenshot from godaddy serves as an example of how it may look on your domain registrar 4\ log in to your callerdesk business account and navigate to the domains page 5\ add your new url (with the subdomain) to your callerdesk record under " my profile & billing section" check domain propagation status it can take between 24 and 48 hours for your new domain to fully start working— a period called domain propagation during this period, your visitors may not be directed to your new domain right away you can check the current status of your domain’s dns propagation by visiting this dns propagation checker https //www whatsmydns net/ tool after domain propagation, you should be directed to your new " your subdomain" when you visit your new domain if it takes more than 72 hours, contact support\@callerdesk io some useful links as per your domain hosting provider 👉 godaddy how to add cname for subdomain https //www godaddy com/help/add a cname record 19236 👉 namecheap how to add cname for subdomain https //www namecheap com/support/knowledgebase/article aspx/9776/2237/how to create a subdomain for my domain 👉 getresponse how to add cname for subdomain https //www namecheap com/support/knowledgebase/article aspx/9776/2237/how to create a subdomain for my domain 👉 ionos how to add cname for subdomain https //www ionos com/help/domains/configuring cname records for subdomains/configuring a cname record for a subdomain/ 👉 getomnify how to add cname for subdomain https //support getomnify com/en/articles/1346693 set up a custom subdomain domain using a cname 👉 web24 how to add cname for subdomain https //www web24 com au/tutorials/cname records used 👉 ubnbounce how to add cname for subdomain https //documentation unbounce com/hc/en us/articles/203687294 setting up your cname with bluehost 👉 google how to add cname for subdomain https //support google com/domains/answer/9211383?hl=en 👉 bluehost how to add cname for subdomain https //my bluehost com/hosting/help/cname 👉 namecheap how to add cname for subdomain https //www namecheap com/support/knowledgebase/article aspx/9646/2237/how to create a cname record for your domain 👉 name com how to add cname for subdomain https //www name com/support/articles/115004895548 adding a cname record 👉 iwantmyname how to add cname for subdomain https //help iwantmyname com/customer/en/portal/articles/1770930 how do i add a wildcard subdomain dns record 👉 drift how to add cname for subdomain https //gethelp drift com/hc/en us/articles/360019350914 how to enable a custom subdomain name for your landing pages 👉 123 reg how to add cname for subdomain https //www 123 reg co uk/support/domains/how do i set up a cname record on my domain name/ 👉 dreamhost how to add cname for subdomain https //help dreamhost com/hc/en us/articles/215414867 how do i add custom dns records step 2 send a request to us once you create a cname record on your custom domain with a value of “app callerdesk io” then contact us through the mail and we’ll take care of the setup from there the setup process usually takes from 24 48 hours (only mail us after completing the cname setup as mentioned above ) step 3 your custom link will be ready to use you will receive a confirmation mail after the setup is done from our end and you can then use your custom domain link for login page you can use this link in place of the callerdesk login link on your website regular url of callerdesk login link https //app callerdesk io now, you will be able to load the form with a customised domain http //app yourcompanydomain com