WebRTC User Registration

How to register member/agent on callerdesk platform

1) Login to your CallerDesk platform for WebRTC registration and click on the Browser Phone icon as shown below.

2) After clicking on the browser phone, a popup would open up on the right side of the screen. Now, click on the "Account" option to open up the registration page.



3) The registration page would look like the below image.

4) We are attaching a screenshot below that contains the first 3 entries that you could refer to for entering here. These three entries would be the same for every agent that would be using WebRTC. Your account manager would give you the following four entries, each of which would be unique for each agent:

5) Once you enter all the details and click "Save", your agent will be registered on the platform. Also, this is a one-time registration, and the agent does not need to repeat it every day. It would look like this: There would be a green call sign in front of the number, and the status would show as registered. I have hidden the phone number here, but in your agent’s panel it would show completely. If it doesn’t show "registered," then contact your account manager for further guidance.

The process of WebRTC registration and activation is complete. Your agent can start dialling from the browser phone. He would also be receiving calls on the browser phone only.