1. What is time scheduling?

ivr time schedule time scheduling helps the customers to plan the working hours/ business hours of the members along with the business/ working days it helps in creating a workable structure for the members in the group to avoid any hassle types of ivr time schedule a after office working hours time schedule b holiday/weekend ( whole day off) time schedule steps for time scheduling click on the time schedule option in the group settings a pop up window will appear select the start and end time (in case of 24/7 operations please opt for whole day) select the working days by simply checking and un checking the non working days select the clips for non working business hours (not required in 24/7 operations scenario) select the clip for non working days (not required in 24/7 operations scenario) click on save example for after office working hours sound clip “we are closed for the day our business hours start from 10 am to 6 pm ” or, “offices are closed now to ask a query, leave a message after the beep "