Integration Section
Webhooks Integration

Setup Live Webhook

2min

To set up webhooks:

  1. Log onto the CallerDesk Dashboard to configure webhooks and select and navigate to Dashboard → API & Integration → Webhooks. 
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2. Select "+ Create Webhook" from the menu.

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3. Enter the URL you wish to receive the webhook payload at when an event is triggered in the Webhook Setup pop-up window. We advise using an HTTPS URL

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4. Enter the email address where notifications should be sent in the event that a webhook fails in the Alert Email area. You will receive notifications about webhooks, such as failures, deactivation, and so on.

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5. From the list of Active Events, pick the necessary events.

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6. Then click to submit Create Webhook tab mentioned in the popup screen. A webhook is added to the list of webhooks after being set.

To make more modifications, select the webhook and click Edit.



Handy Hints 

  • You may configure a maximum of five URLs to receive Webhook notifications. Webhooks can only be sent to publicly accessible URLs.
  • You won't be able to add the URL and will experience an error if it contains the domain CallerDesk.
  • You will encounter a not allowed error if you try to save a localhost endpoint as part of a webhook configuration.
  • Note: This webhook integration is a premium feature. To know more about it, please connect with your account manager. 





Updated 03 Mar 2023
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