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5. Active and Inactive member?

1min

Your team members or your employee working on calling task who needs to make use of the platform are known as members on the platform.   

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  • Active Members: The definition is simple, those members who are available to work and take the calls are considered as active members.
  • Inactive Members: Members who are either left the company or are not available on certain days because of leaves are the part of inactive members.